Privacy Policy

Effective Date: February 10, 2025

At Passionate About Microgreens, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://pamsmicrogreens.com (the "Site"), and make purchases from us.

By using our Site, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our Site:

Personal Identification Information: Name, email address, shipping address, billing address, phone number, payment information, and any other information you provide when creating an account or completing an order.
Non-Personal Identification Information: Browser type, IP address, device information, pages visited on the Site, and other details related to your interaction with our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Orders: We use your personal information to process and fulfill your orders, including delivering products to the correct address and contacting you if there are any issues with your order.
To Improve Our Services: Your feedback and data help us improve our website, products, and customer service.
To Communicate with You: We may send you order confirmations, shipping updates, and promotional emails (if you have opted in to receive them).
To Prevent Fraud: We use your information to prevent fraudulent transactions and protect our Site and users.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience while using the Site. These technologies allow us to:

Remember your preferences and settings
Analyze website traffic and usage patterns
Offer personalized content and promotions

You can manage cookies through your browser settings. However, disabling cookies may impact your ability to use some features of our Site.

4. Third-Party Services

We may use third-party service providers to perform functions on our behalf, such as processing payments, shipping products, or sending marketing emails. These third-party providers have access to your personal information only to the extent necessary to perform their functions and are obligated to keep your information confidential.

We may also link to external websites, but we are not responsible for the privacy practices of those third-party sites. We recommend reviewing the privacy policies of those sites.

5. Data Security

We take the security of your personal information seriously. We implement a variety of security measures, including encryption, firewalls, and secure payment processing systems, to protect your data from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights concerning your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You may request corrections to any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You may opt-out of receiving promotional emails at any time by following the unsubscribe link in the email or contacting us directly.

If you wish to exercise any of these rights, please contact us using the information provided below.

7. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated. We encourage you to review this Privacy Policy periodically for any updates.